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Soft Skills are a group of intrapersonal abilities that help salespeople relate to and communicate with their customers. Any talent categorized as a personality trait or habit falls under the category of soft skills. Soft skills are more people-centric and include traits like empathy and resiliency that are useful for sales professionals. Salespeople with the soft skills needed to build better relationships with clients and prospects aid their companies' efforts to increase sales and profitability. They will be able to advance in their position and serve as effective ambassadors for their company's brand. Gaining the necessary soft skills and moving up the success ladder will enable learners to take advantage of greater job advancement chances.